The last 24 hours have been very stressful. Everybody I talked to let me down today. I am so stressed, that I have exotrophic eyes...I see two visual fields at times, because my eyes won't converge. I had it right after surgery last week, but the stress of today has brought it back. Luckily, right now I'm seeing normally.
Where do I begin? I guess with health insurance. When I went to pay my monthly health insurance premium, I found it had increased by $85 on March 1st to $695 a month. No notice, not a word from the insurance company on this. It messes up my Medicaid paperwork terribly. But I can't get an explanation.
I received a letter from the Michigan Department of Community Health in Lansing, threatening to cut off my Medicaid eligibility in ten days, if I did not fill out the form from an workman's compensation accident in September--an autistic boy headbutted me in the mouth and I had five loose teeth. My dentist monitored them for months, but luckily I didn't need more dental work. The workman's comp claim is for $85 for the dentist visit. I have filled out the accident report 3 times, another 15 pages or so of other forms from insurance etc, and took about 5 calls on this. My employer is the one who is not doing their job. But they threaten to take away my Medicaid because of what my employer didn't do???
Then, this morning I receive a call from my Medicaid/Department of Human Services worker. I have done tons of paperwork based on what a head lady at the State Capitol of Lansing had told me to do, i.e. that my Medicaid spend-down had to be re-figured each month on my actual income, rather than their overestimated income from sub teaching. I have been doing all this paperwork for a week, and calling my worker repeatedly to no reply.
My worker called and said that she wouldn't work on my medical transportation, redo my budgets, help me book the hotel in Grand Rapids through Medicaid for my sleep apnea clinic up there, etc. When I told her that she was legally required to do this work under Medicaid laws and policies and that she had been told this by the Lansing Medicaid policy supervisor, she said "This is how we do things at Berrien County DHS, and I am not going to do any more work than I have to do my other 600 clients. When I pointed out that Lansing had told her to do the work, she said she didn't care what Lansing wants, this is how it is going to be. Then she ranted on about how I expected too much, i.e. my trip to the University of Michigan in Ann Arbor. She was nasty and rude, so I hung up on her.
About an hour later, I receive a fax from her with 3 more forms to fill in, all that I have filled out repeatedly. I had sent her a paycheck stub to validate my March income, but she wanted to ask me to send a lengthy form to my employer, and have them estimate my future income. Umm, the company can't even file a workman's comp claim right. You can't estimate substitute teaching income, and especially now while I am recovering from surgery.
I wrote her and told her I wasn't going to fill out the forms, if she wasn't going to follow the policies and Medicaid laws. She left a patronizing voicemail asking who my doctor was, and insisted I fill out her forms.
I realized that my doctor probably hadn't filled out a form and wrote a letter to her, as he promised on Monday. First, Dr. Gomez makes this lame excuse that I need to be seen for a surgical followup, and that's why no letter. I had seen him last week, and my surgeon on Monday of this week, so I told him it was no excuse and to write the letter asap. I actually had wrote the letter to my worker...all he had to do was concur that because of my sleep apnea, I should not be driving long distances. He had this letter request for over a week, and did nothing until today.
My doctor always defers to the specialists, and has them do his primary care work. He never makes independent medical decisions. He even did it last week, dumping his work on the surgeon's office. So today, he has his nurse call me, and say that he did not have enough evidence to support that I shouldn't drive long distances, that he needed my sleep apnea doctor's opinion on the matter. My medical record at the primary doctor's is over 5 inches thick, and there is plenty on my sleep apnea. The nurse then said that actually everybody thought that my sleep apnea doctor should do the letter, and I should bring in my sleep apnea records to him tomorrow.
Then, the nurse calls back and says that my Department of Human Services worker called and was wanting to know why I couldn't be seen by a local doctor. It was none of her business!!! I travel 2 hours to see the Grand Rapids doctor because the doctors around here are incompentent. They nearly killed me 2 1/2 years ago at a hospital in South Bend, letting my oxygen go down to the 50%s for over 10 minutes without doing anything. I sought out a respected sleep apnea doctor in Grand Rapids, and mostly I have received good care from him. But my primary doctor's nurse was insisting that I could see a local sleep apnea doctor.
But my sleep apnea doctor and my primary doctor really screwed up from September to December. I couldn't get any response from my sleep apnea doctor's office to my suddenly deteriorating health. I finally convinced the primary doctor that I needed an overnight pulse oximetry test to find out if I was destating at night. I was--up to 2 hours under 88% with my sleep apnea machine on. Every respiratory therapist in town said I needed oxygen.
Well between bad communications, a physician's assistant of the sleep apnea doctor who labelled me psycho, my primary doctor, and their staffs, insurance problems, Medicaid problems, I waited 7 weeks for oxygen. I had to have a second overnight oximetry test that showed the same pattern of destating each night. My cardiologist had a fit that nobody prescribed oxygen for me, so he got things going. By mid-December I started on oxygen, and within a week, there was a great improvement with my health.
So I was not going to go through a nightmare of being bounced between the sleep apnea and primary care doctors this time. I wrote a letter to the primary doctor that didn't mince any words. I told him to contact the sleep apnea doctor and have this resolved. Then I sent the letter and a cover letter to the sleep apnea doctor telling him what was going on. This better be resolved tomorrow. I refuse to do anymore. I'll pay for the transportation rather than go through this ordeal.
I called the Medicaid lady in Lansing very upset this morning, asking for help. Not a word from her. I called the legislative aide that is supposed to be helping me. He was reluctant to help, because the State Representative was new. I told him that it is a state agency, and the representative's predecessor had clout and things got done, so there is no reason the new representative should not do anything.
The only decent call I got today was from the nursing director of Lakeland Hospital. She was very unhappy with what I told her happened as far as my nursing care and whole experience after my lap-band surgery. She was going to have a few "choice words" and a "powwow" with a few nurses, so this will never happen again. My bariatric surgeon is threatening to pull his program out of the hospital after what happened to me, but I didn't let on that I knew that. She apologized on behalf of the hospital and promised change. That's all I ask.
So see why I am stressed!!!! Anyways, tomorrow morning, I am going back to work and will teach preschool/head start for 4 hours. Then an appt. with the orthopedic surgeon. He might do surgery on my shoulder next!!!!! Aaaghhh... But I might as well get it all done at the same time.
Take good care all, Laurie
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